To Our Valued Signature Clients:
In the midst of this unprecedented time in our country, we are writing to inform you that Signature is responding to the COVID-19 pandemic. We always have and will continue to put the safety of our clients, your guests and our employees first. In order to fulfill that commitment, Signature has implemented the following steps to better ensure both you, your guests and our employees safety:
We will continue to be available to offer you the highest level of service and quality you demand from our company. While we have had to make tough business decisions that affect our team, we are here to support you.
We will continue to staff our dispatch and operations team with our top operators and installers who will be ready to take care of you for any need you might have. We will maintain a small group to administer the day to day accounting and HR functions of the company along with a number of salespeople to answer your phone calls and to respond to changes to quotes/reservations. We will also be asking our outside salespeople to work from home and be ready and available to help with any existing jobs as well as work with you to plan your future events.
The decisions we are needing to make are heartbreaking. Signature has always been about its employees and the commitment they make every day to ensure your event is a memorable one. We are committed to restore the levels of staffing as soon as practical and get back to the business of supporting you in your efforts to produce amazing events. We are also confident that this is a temporary situation that, with the support of one another, will pass quickly and allow all of us to get back to celebrating life. If you have questions or concerns regarding our efforts during this time, please feel free to reach out to Val, Jason or myself to discuss.
All the best to you and your families during this challenging time.
Randy Berg Val Tamme Jason Davis Scott Tamme
Co-Owner Co-Owner General Manager General Manager